| Note: The choice of the sub-processor utilized in the provision of Sirion Services may vary depending on the preferences of the customer |
| Entity Name
|
Nature and
purpose of processing |
Activity |
Country where
processing is Performed |
Website,
Registered Address, Comliance support |
| Amazon Web Services |
Cloud Hosting Services |
The customer data resides in the Sirion application hosted on the
AWS cloud and customer holds the ownership of their data which will be processed and
stored in the Sirion application.
|
Based on the customer’s choice. Sirion offers the following
hosting locations:
- United Kingdom: London Zone A - London Zone B (Primary - Secondary)
- United States: N.Virginia - Oregon (Primary - Secondary)
- European Union: Ireland - Frankfurt (Primary - Secondary)
- Asia Pacific: Sydney Zone A - Sydney Zone B (Primary - Secondary)
|
Amazon.com LLC
410 Terry Avenue North
Seattle, WA 98109-5210
USA
https://aws.amazon.com/contact-us/compliance-support/
|
| Microsoft Azure |
Cloud Hosting Services |
The customer data resides in the Sirion application hosted on the
Microsoft Azure cloud and customer holds the ownership of their data which will be
processed and stored in the Sirion application. |
For Azure, Sirion offers the following data hosting locations for
its clients: Primary- United Kingdom (South)
Secondary- United Kingdom (North)
|
Microsoft Corporation,
Company number 01624297,
Microsoft Campus, Thames Valley Park, Reading, Berkshire, RG6 1WG, U.K.
https://www.microsoft.com/en-in/trust-center/privacy?rtc=1
Azure Security Center privacy statement:
https://privacy.microsoft.com/en-us/privacystatement/
Azure Security Center compliance documentation:
https://docs.microsoft.com/en-us/azure/security-center/compliance |
| Microsoft Office 365 |
Email and Alert Notification Services. |
The email services component of Sirion utilizes these services for
user/stakeholder notifications (e.g. obligation reminders, actions, etc.). This
transitory data would include elements of the contract such as obligations and
related data. |
Asia Pacific.
Microsoft Office 365 in Asia Pacific has Data centers in Hong Kong, Japan, Malaysia,
Singapore, South Korea. Refer the following link
- https://learn.microsoft.com/en-us/microsoft-365/enterprise/m365-dr-overview?view=o365-worldwide
|
Microsoft Corporation,
Microsoft Way Redmond WA 98052
USA
https://www.microsoft.com/licensing/docs/view/Microsoft-Products-and-Services-Data-Protection-Addendum-DPA
https://www.microsoft.com/en-us/trust-center/privacy |
| Freshworks Inc. |
ITSM Ticketing tool |
FreshService is a ticketing tool used by the Customer Success and
IT team of Sirion. |
For Sirion, the data is hosted in AWS India data center.
|
Freshworks Inc.
2950, S. Delaware Street, Suite 201, San Mateo, CA 94403, USA,
https://www.freshworks.com/gdpr/
Transfer Mechanism: DPA and SCC |
| SirionLabs Pvt. Ltd |
Customer Support Services |
This is the location of the Sirion delivery and support team.
Staff here will perform system configuration, contract extraction and onboarding.
Contract and related data would be processed at this location related to those
services. Sirion end user help desk is also housed here. |
India
|
1st Floor, Tower C, JMD Megapolis, Sector- 48, Sohna Road,
Gurugram, Haryana, India 122018
Transfer mechanism: SCC |
